Privacy Policy


Agabia GmbH, Peter Merian-Strasse 2, 4052 Basel, is the operator of the websites,, and and the services offered on it and is therefore responsible for the collection, processing, and use of your personal data and the compatibility of data processing with the applicable data protection law.

Your trust is important to us, which is why we take data protection seriously and ensure appropriate security. Of course, we observe the statutory provisions of the Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG), and other applicable data protection provisions of Swiss or EU law, in particular, the General Data Protection Regulation (GDPR).

So that you know what personal data we collect from you and for what purposes we use it, please take note of the information below.

1. Calling up our website

When you visit our website, our servers temporarily save each access in a log file. As with every connection to a web server, the following technical data is recorded without any action on your part and stored by us until it is automatically deleted after 12 months at the latest:

- the IP address of the requesting computer,
- the name of the owner of the IP address range (usually your Internet access provider),
- the date and time of access,
- the website from which the access was made (referrer URL ) possibly with the search term used,
- the name and the URL of the accessed file,
- the status code (e.g. error message),
- the operating system of your computer,
- the browser you are using (type, version, and language),
- the one you are using Transmission protocol (e.g. HTTP / 1.1)

This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring system security and stability over the long term, and enabling the optimization of our website, as well as for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Art. 6 (1) (f) GDPR.

2. Purchasing in the online shop

If you want to place orders in our online shop, we need the following data to process the contract:

- First and Last Name
- Billing address (and, if different, delivery address)
- Email 

Unless otherwise stated in this data protection declaration or you have not given your separate consent, we will only use the aforementioned data to process the contract, namely to process your orders, deliver the ordered products and ensure correct payment.

The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Article 6 (1) (b) EU GDPR.

3. Passing on the data to third parties

We only pass on your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular, to enforce claims from the contractual relationship.

In addition, we pass on your data to third parties, insofar as this is necessary in the context of the use of the website and the processing of the contract (also outside the website), namely the processing of your order. This includes the respective transport service provider who has been entrusted with the dispatch of the ordered goods. The website is hosted on servers in the EU. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Article 6 (1) (f) EU GDPR.

If you register for our free newsletter, the data we have requested for this purpose, i.e. your e-mail address and - optionally - your name and address, will be transmitted to us. At the same time, we save the date and time of your registration. As part of the further registration process, we will obtain your consent to the sending of the newsletter, describe the content in detail, and refer to this data protection declaration. We use the data collected in this way exclusively for sending the newsletter.

The legal basis for this is Article 6 (1) (a) GDPR.

You can revoke your consent to the sending of the newsletter at any time with effect for the future in accordance with Art. 7. (3) GDPR. All you have to do is inform us of your revocation or use the unsubscribe link contained in every newsletter.

Finally, for credit card payments on the website, we never store or process any of your credit card details, payments are handled by Stripe inc, which is one of the world's leading payment platforms. Stripe meets the highest requirements for security standards for payment, encryption, and data protection. Security information: The legal basis for the transfer of data is the fulfillment of a contract in accordance with Article 6 (1) (b) EU GDPR. With regard to the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the privacy policy of your credit card issuer.

4. Transfer of data abroad

We are entitled to transfer your personal data to third companies (commissioned service providers) abroad for the purpose of the data processing described in this data protection declaration. They are committed to data protection to the same extent as we are. If the level of data protection in a country does not correspond to the Swiss or European level, we contractually ensure that the protection of your personal data corresponds to that in Switzerland or the EU at all times.

5. Cookies

Cookies help in many ways to make your visit to our website easier, more pleasant, and more meaningful. Cookies are information files that your web browser automatically saves on your computer's hard drive when you visit our website.

We use cookies, for example, to offer you the shopping cart function across several pages and to temporarily save your entries when filling out a form on the website so that you do not have to repeat the entry when calling up another subpage.

Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie. 

Deactivating cookies may mean that you cannot use all the functions of our website.

6. Tracking

For the purpose of the needs-based design and continuous optimization of our website, as well as the control of advertising measures on external platforms, we use so-called tracking links, e.g. for Google Analytics. These tracking links are delivered via the Google Tag Manager.

Tracking links are used for:

Google Analytics

We use the web analysis service of Google Analytics for the purpose of the needs-based design and continuous optimization of our website. In this context, pseudonymized usage profiles are created and small text files that are stored on your computer ("cookies") are used. The information generated by the cookie about your use of this website is transferred to the server of the provider of these services, stored there, and processed for us. In addition to the data listed under No. 1, we may receive the following information:
- navigation path taken by a visitor on the site,
- length of stay on the website or subpage,
- the subpage on which the website is left,
- the country, region, or city from which access is made,
- End device (type, version, color depth, resolution, width, and height of the browser window) and
- Returning or new visitor.

The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of us.
Google Analytics is provided by Google Inc., a company of the Alphabet Inc holding company, based in the USA. Before the data is transmitted to the provider, the IP address is shortened by activating IP anonymization ("anonymizeIP") on this website. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. 
You can find more information about the web analysis service used on the Google Analytics website. Instructions on how to prevent the processing of your data by the web analysis service can be found at

7. Note on data transfers to the USA

For the sake of completeness, we would like to point out to users residing or domiciled in Switzerland that there are surveillance measures in place by US authorities in the USA that generally store all personal data of all persons whose data has been transmitted from Switzerland to the USA. This is done without differentiation, restriction, or exception based on the pursued goal and without an objective criterion that makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes that are related to the Be able to justify access to this data as well as any intervention associated with its use. We also point out that in the USA there are no legal remedies for the persons concerned from Switzerland, which allow them to gain access to the data concerning them and to obtain their correction or deletion, or there is no effective judicial protection against general access rights of US authorities. We explicitly point out this legal and factual situation to those affected in order to make an appropriately informed decision to consent to the use of their data.

We would like to point out to users residing in a member state of the EU that the USA does not have an adequate level of data protection from the perspective of the European Union - due to the issues mentioned in this section, among other things. Insofar as we have explained in this data protection declaration that recipients of data (such as Google) are based in the USA, we will either through contractual provisions with these companies or by ensuring that these companies are certified under the EU or Swiss-US -Privacy Shield ensure that your data is protected to an adequate level with our partners.

8. Right to information, correction, deletion, and restriction of processing

You have the right to request information about the personal data that we store about you. In addition, you have the right to correct inaccurate data and the right to delete your personal data, as long as there is no statutory retention requirement or a permit that allows us to process the data.

You can contact us for the aforementioned purposes via the email address In order to process your requests, we can, at our own discretion, request proof of identity.

9. Data security

We use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss, and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

We also take internal data protection very seriously. Our employees and the service companies commissioned by us have been bound by us to secrecy and to comply with data protection regulations.

10. Retention of data

We only store personal data for as long as it is necessary to use the tracking and analysis services mentioned above as well as further processing within the scope of our legitimate interest. Contract data will be kept longer by us, as this is required by statutory retention requirements. Retention obligations that oblige us to retain data arise from accounting regulations and tax regulations. According to these regulations, business communication concluded contracts and accounting documents must be kept for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

11. Right to complain to a data protection supervisory authority

You have the right to complain to a data protection supervisory authority at any time.